Last updated: July 2026
When you place an order or create an account, we collect your name, email address, phone number, and shipping address. We also collect order details and payment confirmation from our payment processor, Stripe.
We use your information to process and fulfil your orders, contact you about your order status, send order confirmations, and provide customer support. With your consent, we may also send marketing communications which you can opt out of at any time.
Payment is handled securely by Stripe. We do not store your full card details on our servers. Stripe processes your payment in accordance with PCI-DSS standards.
Your information is stored securely on our platform provider's servers. Access is restricted to authorised administrators only.
We do not sell your personal data. We share information only with the services necessary to fulfil your order (e.g. delivery carriers and our payment processor), or where required by law.
We use essential cookies to keep your shopping cart and session functioning. We do not use tracking cookies for advertising without your consent.
You may request access to, correction of, or deletion of your personal data at any time. To exercise these rights, please contact us using the details below.
We retain your order information for as long as necessary to provide our services and comply with legal obligations.
If you have any questions about this Privacy Policy, please contact us at osp.jewels.admin@gmail.com.